RETURN POLICY:

IN THE CASE YOU WERE SENT THE INCORRECT ITEM OR A DEFECTIVE ITEM, CONTACT US AT SERVICE@ESOTERICTHING.COM WITH PHOTOS IF APPLICABLE.

IF AN EXCHANGE IS PERMITTED, ITEM(S) MUST BE RETURNED UNWORN, UNWASHED AND IN THEIR ORIGINAL PACKAGING. THE ADDITIONAL SHIPPING COSTS FOR THE EXCHANGE WILL NOT BE ESOTERIC THING’S RESPONSIBILITY.

REFUND POLICY:

ALL SALES ARE FINAL

COOKIES:

THIS PRIVACY POLICY DESCRIBES HOW ESOTERIC THING COLLECTS, USES, AND STORES YOUR PERSONAL DATA WHEN YOU VISIT OR MAKE A PURCHASE FROM WWW.ESOTERICTHING.COM. 

COLLECTION OF INFORMATION

WHEN YOU VISIT WWW.ESOTERICTHING.COM, WE AUTOMATICALLY COLLECT INFORMATION ABOUT YOU, FOR EXAMPLE, WHAT TYPE OF BROWSER YOU USE, THE SEARCH TERMS YOU USE ON THE WEBSITE, YOUR IP ADDRESS, AND INFORMATION ABOUT YOUR COMPUTER IN ORDER TO OPTIMIZE THE CONVERSION ON THE WEBSITE, IMPROVE IT AND CARRY OUT TARGETED MARKETING. THIS AUTOMATICALLY-COLLECTED INFORMATION IS REFERRED TO AS “DEVICE INFORMATION”. 

WHEN YOU MAKE A PURCHASE OR COMMUNICATE WITH US VIA WWW.ESOTERICTHING.COM, WE COLLECT THE INFORMATION THAT YOU PERSONALLY PROVIDE, SUCH AS NAME, ADDRESS, E-MAIL ADDRESS, TELEPHONE NUMBER, PAYMENT METHOD, INFORMATION ABOUT WHICH PRODUCTS YOU PURCHASE AND ANY PRODUCTS THAT YOU MAY HAVE RETURNED, DELIVERY WISHES, ETC. THIS PERSONALLY-PROVIDED INFORMATION IS REFERRED TO AS “ORDER INFORMATION”

DEVICE INFORMATION AND ORDER INFORMATION TOGETHER IS REFERRED TO AS “PERSONAL INFORMATION”. 

USAGE OF YOUR INFORMATION

WE USE THE ORDER INFORMATION THAT WE COLLECT GENERALLY TO FULFILL ANY ORDERS PLACED THROUGH THE SITE (INCLUDING PROCESSING YOUR PAYMENT INFORMATION, ARRANGING FOR SHIPPING, AND PROVIDING YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS). ADDITIONALLY, WE USE THIS ORDER INFORMATION TO:

- COMMUNICATE WITH YOU; - SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD; AND - WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES.

WE USE THE DEVICE INFORMATION THAT WE COLLECT TO HELP US SCREEN FOR POTENTIAL RISK AND FRAUD (IN PARTICULAR, YOUR IP ADDRESS), AND MORE GENERALLY TO IMPROVE AND OPTIMIZE OUR WEBSITE (FOR EXAMPLE, BY GENERATING ANALYTICS ABOUT HOW OUR CUSTOMERS BROWSE AND INTERACT WITH THE WEBSITE, AND TO ASSESS THE SUCCESS OF OUR MARKETING AND ADVERTISING CAMPAIGNS).